Welcome to SOS
SUPPORT OPERATIONS SERVICES
We work with a sense of urgency because our utility customers depend on us. Our customers’ customers also need us to restore power as quickly as possible for heating, cooling, cooking, running a business, or even life-sustaining measures like powering oxygen concentrators and other in-home medical devices.
REAL-TIME POWER OUTAGE TRACKING
T & D RESTORATION
When storms or other major events strike your service territory causing outages, you need to find available resources and mobilize a response to restore service quickly, efficiently.
As a storm or other event passes and conditions warrant, the SOS team dives in to assessing damage from the ground and/or air to efficiently identify what’s broken and what’s salvageable.
Even before you call for resources, SOS has laid the groundwork to care for, feed and house hundreds (even thousands) of workers.
During and after emergency restoration, utilities create, ink, and manage contracts, while tapping workers to keep up with billing and invoicing.
SOS sends its managers, logistics teams and crews to any corner of the United States to tackle all manner of T&D restoration. From reinstalling conductors and poles to setting new transmission structures using bare-hand work, we’re certified, ready and able for the job.
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